Ayuda y privacidad

Editor and sync issues

Lectura de 3 min

Editor or sync acting up — work through these scenarios in order.

Writing Studio editor (zh-TW shown): troubleshoot editor / sync issues from this layout — StatusBar, connection indicator, refresh all here

Editor frozen / can't type

1 · Refresh the page

  • Web / PWA: ⌘R / Ctrl R
  • Desktop: fully quit and restart

Most freezes are fixed by a refresh.

2 · Clear local cache

Account → Preferences → "Clear local cache"

Clearing the cache doesn't lose data — your books are in the cloud, the local cache is just a cache. It re-pulls from the cloud afterward.

3 · Try a different browser

Slima supports Chrome / Edge / Safari / Firefox. If a different browser works fine → the problem is the original browser (extension interference or a corrupt cache).

4 · Check browser / OS version

Outdated browsers or DOM-modifying extensions can freeze Slima. Confirm:

  • Browser updated to the latest version
  • Temporarily disable suspicious extensions (especially ones that alter page content)

Sync errors (red light in StatusBar)

Click the red light to expand the reason:

Error What to do
Rate limit Too many requests — wait a minute or two, auto-retries
Server error (5xx) Slima server temporarily unresponsive — wait a few minutes, auto-retries
Session expired A re-sign-in flow appears; continue after sign-in
Conflict Same file edited on two devices — go to conflict resolution

Can't see recent writing on another device

Switched devices and the recent content isn't there? Check in order:

  1. Is the original device's StatusBar 🟢 green (sync complete)?
  2. Is the other device signed into the same account?
  3. Refresh the page on the other device

Actually gone?

Jump to Recover lost text — the four protection layers recover almost everything.

Still stuck

Report a bug with your browser, OS, and steps.

Related

Was this helpful?