Docs › Help & Privacy › Editor and sync issues

Editor and sync issues

Last updated June 10, 2026 · 4 min read

Editor or sync acting up — work through these scenarios in order.

Writing Studio editor (zh-TW shown): troubleshoot editor / sync issues from this layout — status bar, connection indicator, refresh all here

Editor frozen / can't type

1 · Refresh the page

  • Web / PWA: ⌘R / Ctrl R
  • Desktop: fully quit and restart

Most freezes are fixed by a refresh.

2 · Clear the local cache

Slima usually repairs a corrupt cache automatically on startup; if it's still stuck, clear it manually:

  • First try a hard refresh: ⌘⇧R / Ctrl ⇧R (reloads, bypassing the cache)
  • Still stuck → clear this site's data from your browser's own settings, then reload

Clearing the cache doesn't lose data — your books are in the cloud, the local cache is just a cache. It re-pulls from the cloud afterward.

3 · Try a different browser

Slima supports Chrome / Edge / Safari / Firefox. If a different browser works fine → the problem is the original browser (extension interference or a corrupt cache).

4 · Check browser / OS version

Outdated browsers or DOM-modifying extensions can freeze Slima. Confirm:

  • Browser updated to the latest version
  • Temporarily disable suspicious extensions (especially ones that alter page content)

Sync errors (sync indicator not green / offline)

The sync indicator in the title bar shows your connection state (connected / offline) — it doesn't expand to reveal error details. Common sync situations and what to do:

Situation What to do
Rate limit Too many requests — wait a minute or two, auto-retries
Server error (5xx) Slima server temporarily unresponsive — wait a few minutes, auto-retries
Session expired A re-sign-in flow appears; continue after sign-in
Conflict Same file edited on two devices — go to conflict resolution

Can't see recent writing on another device

Switched devices and the recent content isn't there? Check in order:

  1. Is the original device's status bar 🟢 green (sync complete)?
  2. Is the other device signed into the same account?
  3. Refresh the page on the other device

Actually gone?

Jump to Recover lost text — the four protection layers recover almost everything.

Still stuck

Report a bug with your browser, OS, and steps.

Related

Try it in Slima

Open the app and do this with your own book. Free to start, no credit card.

Open Slima
Was this helpful?