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Manage subscription via Stripe Customer Portal

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Day-to-day subscription management (change plan, change card, see invoices) is via the Stripe Customer Portal — Slima doesn't build a parallel UI.

Account → Subscription: Manage / Cancel Subscription buttons open Stripe Customer Portal

Open the Customer Portal

  1. Slima Account → Subscription
  2. Click "Stripe Portal"
  3. Auto single-sign-on into Stripe

Each click is a fresh session — no separate password.

What you can do in the Customer Portal

1 · Change plan

  • Starter → Pro
  • Pro → Team
  • Pro → Starter (downgrade, next cycle)

2 · Change payment method

  • Add a card, remove old, set default
  • Switch to another payment method (country/Stripe-dependent)

3 · View history

  • Every past subscription / add-on transaction
  • Amount, time, status per row

4 · Download invoices / receipts

Per transaction:

  • Invoice (for company reimbursement)
  • Receipt

See: Invoices and receipts

5 · Cancel subscription

"Cancel my subscription" — usable until end of current cycle, then drops to Free.

See: Cancel / refund

Why Stripe Portal, not in-house

Because:

  • Stripe handles every payment surface (cards / Apple Pay / SEPA / regional)
  • PCI compliance / security on Stripe's side
  • Invoicing / tax support far beyond Slima's maintenance scope

What you can't change in the Portal

  • Email / personal info — change in Slima Account
  • API tokens — Slima Account
  • Data export / delete account — Slima Account → Danger Zone

See: Account → Profile

Related

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